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NEMT MANAGEMENT SOFTWAR

The Smarter Way to Manage Your Entire NEMT Operation

Billing, dispatch, driver credentialing, confirmation calls, and after-hours support all in one platform. Spend less time managing the back office and more time growing your fleet.
OUR NEMT SUPPORT SERVICES

Everything Your NEMT Business Needs, Handled

NEMT Billing Services

Faster reimbursements, cleaner claims, and fewer denials through direct broker portal management and automated rate matching on every trip.

NEMT BROKERS
NEMT Virtual Dispatch

Professional staff and automated tools handle trip coordination and schedule adjustments so your internal team can focus on growth.

NEMT BROKERS
NEMT Confirmation Calls

We verify trips and also proactively communicate with patients, reducing no-shows and improving trip readiness before every pickup.

NEMT Billing Reconciliation

Every dollar is accounted for. We reconcile billed trips with payments received to prevent revenue leakage before it becomes a write-off.

NEMT Driver Credentialing

We manage driver documents, background checks, license expirations, and broker compliance so your fleet stays road-ready and audit-safe.

NEMT AI Optimization

The AI-assisted reports turn your trips and All The billing data into clear insights for smarter routing, staffing, and revenue decisions.

NEMT FLEXIBLE SUPPORT SOLUTIONS

Select the Level That Fits Your Needs

Billing Only

Claims, coding, denials, and accounts receivable follow-up handled end to end.

Billing + Dispatch

Full revenue cycle management plus real-time trip coordination and schedule adjustments.

Full Ops Takeover

End-to-end NEMT operations including 24/7 support, automated dispatch, and AI-powered reporting.

Virtual Assistant + Driver Credentialing

Daily admin tasks, document management, and driver compliance handled by a dedicated VA.

Billing + After Hours

Claims management plus live overnight coverage so no trip request goes unanswered.

Virtual Assistant + Billing

Dedicated VA support paired with full revenue cycle management.
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Security & Privacy

Security & Privacy Built
Into Every Layer

AGREEMENTS

Confidentiality Agreements

Every team member signs strict confidentiality terms before handling any client or patient data. Nothing leaves authorized hands.

DATA SECURITY

Restricted Data Access

Only staff assigned to your account can view sensitive records. Access is logged, limited, and reviewed regularly for compliance.

HIPAA-Compliant

HIPAA-Trained Staff

Every specialist completes HIPAA training before working on client accounts. Compliance is a daily operating standard, not a one-time checkbox.

FREQUENTLY ASKED QUESTIONS

Common Questions About ActiveRoute NEMT Management Software

NEMT management software handles the full operational stack for non-emergency medical transportation providers including dispatch, scheduling, billing, driver credentialing, and compliance documentation from one platform.

Yes. ActiveRoute integrates directly with major Medicaid brokers including MTM, Modivcare, and MedCall to pull trip manifests and submit claims automatically.

Yes. The Billing Only plan covers claims, coding, denials, and accounts receivable without requiring you to use the dispatch module.

Yes. ActiveRoute is built on HIPAA-compliant infrastructure with encrypted data storage, restricted access controls, and full audit trails on every patient record and trip document.

When a trip request comes in, ActiveRoute automatically matches it to the nearest available and appropriately certified driver, sends the assignment to the driver app, and notifies the dispatcher in real time.

Full Ops Takeover covers end-to-end NEMT operations including automated dispatch, billing, driver credentialing, after-hours support, and AI-powered operational reporting so your entire back office runs on ActiveRoute.

Most NEMT providers are fully onboarded and running live trips within the first week. Our team handles setup, broker integrations, and staff training so there is no long implementation period.

Yes. The dispatch engine matches every trip to a driver with the correct vehicle certification, whether ambulatory, wheelchair, or stretcher, and flags any assignment that does not meet the requirement.

See ActiveRoute NEMT Management Software in Action

Stop managing your NEMT operation on whiteboards and phone calls. See how ActiveRoute handles billing, dispatch, credentialing, and reporting in one live demo.

Book a Free Demo