THE SMOOTHEST NEMT PLATFORM

The Smartest Way to Run Your NEMT Operations

YOUR DISPATCH, SIMPLIFIED

One Command Center for Your Entire NEMT Business

Managing a NEMT fleet means juggling trips, drivers, brokers, patients, and compliance paperwork  all at once. ActiveRoute brings every piece of that operation into a single, cloud-native dashboard built specifically for NEMT providers.

From the moment a trip request comes in to the moment a driver drops off the patient, every step is tracked, automated, and logged  so your dispatchers spend less time on the phone and more time moving trips forward.

BUILT FOR THE PROBLEMS YOU FACE EVERY DAY

Stop Running Your NEMT Business on Spreadsheets and Phone Calls

Manual dispatching, missed updates, and compliance paperwork are costing you hours every day. ActiveRoute was built to eliminate every one of those bottlenecks.

Smart Dispatch

 Stop manually assigning every trip. ActiveRoute automatically matches trips to the nearest available driver by vehicle type ambulatory, wheelchair, or stretcher and sends instant updates to their mobile app.

Driver Mobile App

Your drivers get turn-by-turn GPS navigation, digital signature capture, and real-time trip status updates all paperless. No more missed pickups, lost logs, or compliance gaps.

Tailored solutions

Stop manually assigning every trip. ActiveRoute automatically matches trips to the nearest available driver by vehicle type ambulatory, wheelchair, or stretcher and sends instant updates to their mobile app

EVERYTHING YOUR FLEET NEEDS

A Complete NEMT Platform Not Just a Scheduling Tool

Advanced Dispatch & Scheduling

 A visual drag-and-drop calendar for all your trips. Swap drivers, move time slots, and manage your whole day in seconds  not hours.

Driver App & Facility Portal

Give your drivers a fully paperless workflow and your hospital partners a dedicated booking login. Cut phone calls by 50%.

Compliance & Document

Vault Centralized, encrypted storage for all driver licenses, vehicle permits, and patient records  with smart 30-day expiry alerts so you’re never caught off guard.

INNOVATION AT ITS PEAK — NO PLUGINS NEEDED

Built to Work With the Tools Your Business Already Uses

ActiveRoute connects directly with Google Maps for live routing and supports broker sheet uploads from Modivcare, MTM, and more — so there’s no double entry, no manual exports, and no hidden integration fees

REAL RESULTS FOR REAL NEMT OPERATORS

See Exactly Where Your Revenue Is Coming From In Real Time

ActiveRoute’s reporting suite gives you a live look at every dollar your fleet generates. Filter revenue by date, account, broker, or patient. Generate broker invoices in one click. Export payroll data in seconds.

One-Click Invoicing

Generate professional invoices for private-pay clients or broker accounts without touching a spreadsheet.

Live Revenue Tracking

See your total earnings update in real time as trips are completed throughout the day..

FREQUENTLY ASKED QUESTIONS

Common Questions About the ActiveRoute Platform

NEMT dispatch software is a platform built specifically for Non-Emergency Medical Transportation providers to manage trip scheduling, driver assignments, route optimization, billing, and compliance from one centralized system. Unlike general scheduling tools, NEMT dispatch software handles the specific requirements of medical transportation  broker sheet uploads, HIPAA compliance, vehicle type matching, and Medicaid billing  in a single cloud-native platform.

ActiveRoute uses simple per-vehicle pricing with no upfront fees and no hidden charges. You pay based on the number of vehicles in your fleet  and unlimited users, unlimited drivers, and unlimited patients are included on every plan. There are no seat fees, no onboarding costs, and no contracts locking you in.

Yes — ActiveRoute is fully HIPAA compliant. All Protected Health Information is encrypted with AES-256 military-grade encryption. Every account receives a signed Business Associate Agreement on day one, and a complete tamper-proof audit log records every user action across the platform at all times.

The best NEMT software for small to medium providers is one that is cloud-native, HIPAA compliant, and built specifically for medical transportation operations — not a generic scheduling tool adapted for NEMT. ActiveRoute covers dispatch, scheduling, broker billing, driver app, compliance documents, and real-time reporting in one platform with no installations and no IT setup required.

Yes — ActiveRoute is built specifically for small to medium NEMT providers. Per-vehicle pricing means your monthly cost is directly proportional to your fleet size, so a 3-vehicle operation pays for 3 vehicles — not an enterprise plan built for 200. There are no upfront fees, no hidden costs, and no minimum fleet size requirements to get started.

NEMT INDUSTRY INSIGHTS

Resources to Help You Run a Better NEMT Business