

YOUR DISPATCH, SIMPLIFIED
One Command Center for Your Entire NEMT Business
Managing a NEMT fleet means juggling trips, drivers, brokers, patients, and compliance paperwork all at once. ActiveRoute brings every piece of that operation into a single, cloud-native dashboard built specifically for NEMT providers.
From the moment a trip request comes in to the moment a driver drops off the patient, every step is tracked, automated, and logged so your dispatchers spend less time on the phone and more time moving trips forward.
BUILT FOR THE PROBLEMS YOU FACE EVERY DAY
Stop Running Your NEMT Business on Spreadsheets and Phone Calls
Manual dispatching, missed updates, and compliance paperwork are costing you hours every day. ActiveRoute was built to eliminate every one of those bottlenecks.


Smart Dispatch
Stop manually assigning every trip. ActiveRoute automatically matches trips to the nearest available driver by vehicle type ambulatory, wheelchair, or stretcher and sends instant updates to their mobile app.

Driver Mobile App
Your drivers get turn-by-turn GPS navigation, digital signature capture, and real-time trip status updates all paperless. No more missed pickups, lost logs, or compliance gaps.

Tailored solutions
Stop manually assigning every trip. ActiveRoute automatically matches trips to the nearest available driver by vehicle type ambulatory, wheelchair, or stretcher and sends instant updates to their mobile app






EVERYTHING YOUR FLEET NEEDS
A Complete NEMT Platform Not Just a Scheduling Tool
Advanced Dispatch & Scheduling
A visual drag-and-drop calendar for all your trips. Swap drivers, move time slots, and manage your whole day in seconds not hours.
Driver App & Facility Portal
Give your drivers a fully paperless workflow and your hospital partners a dedicated booking login. Cut phone calls by 50%.
Compliance & Document
Vault Centralized, encrypted storage for all driver licenses, vehicle permits, and patient records with smart 30-day expiry alerts so you’re never caught off guard.
INNOVATION AT ITS PEAK — NO PLUGINS NEEDED
Built to Work With the Tools Your Business Already Uses
ActiveRoute connects directly with Google Maps for live routing and supports broker sheet uploads from Modivcare, MTM, and more — so there’s no double entry, no manual exports, and no hidden integration fees

REAL RESULTS FOR REAL NEMT OPERATORS
See Exactly Where Your Revenue Is Coming From In Real Time
ActiveRoute’s reporting suite gives you a live look at every dollar your fleet generates. Filter revenue by date, account, broker, or patient. Generate broker invoices in one click. Export payroll data in seconds.

One-Click Invoicing
Generate professional invoices for private-pay clients or broker accounts without touching a spreadsheet.

Live Revenue Tracking
See your total earnings update in real time as trips are completed throughout the day..

FREQUENTLY ASKED QUESTIONS
Common Questions About the ActiveRoute Platform
What is NEMT dispatch software?
NEMT dispatch software is a platform built specifically for Non-Emergency Medical Transportation providers to manage trip scheduling, driver assignments, route optimization, billing, and compliance from one centralized system. Unlike general scheduling tools, NEMT dispatch software handles the specific requirements of medical transportation broker sheet uploads, HIPAA compliance, vehicle type matching, and Medicaid billing in a single cloud-native platform.
How much does NEMT software cost?
ActiveRoute uses simple per-vehicle pricing with no upfront fees and no hidden charges. You pay based on the number of vehicles in your fleet and unlimited users, unlimited drivers, and unlimited patients are included on every plan. There are no seat fees, no onboarding costs, and no contracts locking you in.
Is ActiveRoute HIPAA compliant?
Yes — ActiveRoute is fully HIPAA compliant. All Protected Health Information is encrypted with AES-256 military-grade encryption. Every account receives a signed Business Associate Agreement on day one, and a complete tamper-proof audit log records every user action across the platform at all times.
What is the best software for NEMT providers?
The best NEMT software for small to medium providers is one that is cloud-native, HIPAA compliant, and built specifically for medical transportation operations — not a generic scheduling tool adapted for NEMT. ActiveRoute covers dispatch, scheduling, broker billing, driver app, compliance documents, and real-time reporting in one platform with no installations and no IT setup required.
Can small NEMT companies afford dispatch software?
Yes — ActiveRoute is built specifically for small to medium NEMT providers. Per-vehicle pricing means your monthly cost is directly proportional to your fleet size, so a 3-vehicle operation pays for 3 vehicles — not an enterprise plan built for 200. There are no upfront fees, no hidden costs, and no minimum fleet size requirements to get started.