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Run Every Trip From a Phone Paperless, Call-Free, GPS-Guided

ActiveRoute’s NEMT driver app helps your drivers manage trips from one simple mobile screen. From dispatch updates to navigation, status changes, and signature capture, everything happens in real time so your team stays connected and on schedule.

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AUTOMATED DISPATCHING

Trips Created Instantly. You Stay in Control of Every Assignment.

The moment a request comes in whether from a broker sheet upload, a facility portal submission, or a direct booking ActiveRoute automatically creates the trip in your dispatch calendar. From there, your dispatcher reviews the details and manually assigns the trip to the right vehicle based on availability and type. Clean, organized, and fully in your hands.

  • Trips auto-created the moment a request enters the system
  • Dispatcher manually reviews and assigns each trip to the right vehicle
  • One-click assignment approval directly from the dispatch calendar
  • Instant mobile app notification sent to the assigned driver automatically
Driver App – Four Taps Section

Your Drivers Entire Day, in Four Taps

View the trip, start navigation, update status, capture a signature. That's the whole app learnable in under ten minutes.

RW

Robert Williams

Trip #1042 · Round trip
Pickup606 Sunset Blvd
DropoffLittleton Adventist
Time9:00 AM
Trip assignedDispatch
8:42
ArrivedAt pickup
9:01
LoadedPatient on board
now
Dropped + signedCapture signature
—
Mark as Loaded

Trip detailsOne-tap status updates

Turn right · Sunset Blvdin 400 ft
9:14 AM arrival
12 min · 4.2 mi
Arrived at pickup

Live navigationPowered by Google Maps

Capture signature

Robert Williams · proof of service

Trip#1042 · Dropped
DestinationLittleton Adventist
Sign above to confirm drop-off
Submit & complete

Signature captureHIPAA proof of service

Turn-by-turn GPS One-tap status Digital signatures Fully paperless logs
EMPOWERING YOUR NEMT OPERATIONS

Built for the Road, Designed for Simplicity

Trip Details

See pickup, drop-off, and special instructions at a glance so drivers can start every ride prepared.

Live Navigation

Use turn-by-turn GPS guidance with traffic-aware routing to stay on time and avoid confusion.

Status Updates

Update trip progress in one tap, from arrived to picked up to completed, so dispatch always knows what is happening.

Digital Signatures

Capture passenger signatures on the spot for cleaner documentation and faster billing readiness.

FREQUENTLY ASKED QUESTIONS

Common Questions About ActiveRoute's Driver App

Each trip report includes passenger name, pickup and drop-off addresses, timestamps, driver name, vehicle type, mileage, trip status, and digital signature confirmation — giving you everything you need for broker billing and compliance documentation.

Once a trip is marked completed and the signature is captured, ActiveRoute automatically compiles the trip data into a ready-to-send invoice format. You can review and submit to brokers like MTM, Modivcare, or Veyo in just one click — no manual data entry required.

Yes. ActiveRoute's reporting dashboard lets you filter all revenue and trip data by broker, date range, driver, or vehicle — so you can track performance and billing accuracy across every payer in your network.

Driver payroll reports are auto-calculated based on completed trips, mileage, and your configured pay rates. You can export a clean payroll summary at the end of each pay period without touching a spreadsheet.

All trip data, status updates, and signatures sync in real time. Your reports reflect live operations — not yesterday's data — so your team always has an accurate picture of what's happening right now.

See ActiveRoute's Driver App in Action

top managing trips on whiteboards and phone calls. See how ActiveRoute’s visual calendar and smart trip creation tools can give your dispatchers their mornings back.

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