Give Your Facility a Direct Line to NEMT Transportation Paperless, Call-Free, GPS-Guided
ActiveRoute’s Facility Portal gives hospitals, dialysis centers, nursing homes, and assisted living facilities a dedicated online portal to book, track, and manage non-emergency medical transportation without calling a dispatcher. Submit ride requests, monitor trip status in real time, and keep your patients moving on schedule.
AUTOMATED DISPATCHING
Your Staff Submits the Trip. ActiveRoute Takes It From There.
The moment your facility submits a ride request through the portal, ActiveRoute automatically creates the trip inside the dispatch system no manual data entry needed on the provider’s end. The dispatcher then reviews the trip details and assigns it to the appropriate vehicle based on type and availability. Fast, organized, and always accurate.
-
Trip auto-created in the dispatch calendar the moment a request is submitted
-
Dispatcher manually assigns each trip to the right vehicle type
-
One-click assignment directly from the dispatch calendar
-
Driver notified instantly once the assigned vehicle trip is confirmed
REAL-TIME PATIENT TRANSPORT VISIBILITY
Your Customers Are Always
In Safe Hands And You'll Know It
Trip Intelligence
Book Rides in Seconds
Submit single trips or recurring schedules directly from the portal. No phone calls, no faxes just a clean booking form your staff can fill out in under a minute.
Live Trip Tracking
Watch Every Ride in Real Time
See live driver location, current trip status, and estimated arrival time for every patient in transport. Your staff always knows what’s happening without calling the provider.
Instant Confirmations
Automatic Trip Confirmations
The moment a trip is assigned and confirmed, your facility gets an instant notification. No guessing, no follow-up calls just clean communication.
EMPOWERING YOUR NEMT OPERATIONS
One Portal. Every Transportation Need Your Facility Has.
No more coordinating rides through phone calls, sticky notes, or spreadsheets. ActiveRoute gives your facility staff a clean, dedicated space to request, track, and document every patient transport from routine dialysis runs to same-day discharge rides.
Purpose-Built for NEMT Facilities
Unlike generic scheduling tools, ActiveRoute is designed from the ground up for the unique needs of NEMT providers and the facilities they serve dialysis centers, hospitals, rehab facilities, and more.
Tailored to Your Facility's Schedule
Set recurring trip schedules, manage standing orders, and submit same-day ride requests from one simple dashboard. Your staff spends less time on the phone and more time on patient care.
Real-Time Trip Visibility
Know exactly where every patient is at any point during transport. Track driver location, trip status updates, and estimated arrival times all visible directly inside the facility portal.
Scales With Your Facility
Whether you’re booking Ten trips a week or 500, ActiveRoute’s portal handles the volume without adding complexity. Built to grow alongside your facility’s transportation needs.
FREQUENTLY ASKED QUESTIONS
Common Questions About ActiveRoute's Facility Portal
Ready to Give Your Facility a Smarter Way to Book NEMT?
Stop coordinating patient transportation through phone calls and paper logs. See how ActiveRoute’s Facility Portal gives your staff real-time booking, live trip tracking, and complete documentation all in one place.